Our Return Policy:
West-of-5th gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased on our website for full refund or exchange within 30 days of original purchase. Items should retain original manufacturer's tags. Items returned after 30 days, but in original condition will be subject to a 50% restocking fee. Items returned after 60 days, worn or damaged will not be eligible for a refund and will be returned to the sender.
Outside North America, we cannot accept cross-border returns.
Refunds will be made in the form of the original payment. Requests to exchange merchandise received as a gift must be accompanied by a gift receipt.
Please send the item back to us at the address below using any trackable method. Once we receive your package, we will promptly process an exchange or issue a refund in accordance with this policy. Please be certain to insure the package. If you do not have the packing slip, please include the following information with your return:
- Your name and billing address
- The name, address and ZIP code of the person who placed the order, if it was a gift
- The original purchase price and approximate date of the purchase
Our return address is:
- Attn: Return Processing: Karen Prevete
- 4 Deanna Terrace
- Sparta, NJ 07871