Returns & Exchanges
We want you to love what you ordered. If something isn't right, we're here to make it easy.
Return Window
We accept returns within 21 days of delivery. Items received after 21 days will not be accepted.
Conditions
- Items must be unworn and unwashed
- Original tags must be attached
- Items must be free of perfume, deodorant, or other stains
Final Sale Items
The following items are final sale and not eligible for return: swimwear, intimates, and any items marked "Final Sale" at the time of purchase.
Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method, as we cannot be responsible for returns lost in transit.
Refunds
Once your return is received and inspected, a refund will be issued to your original payment method within 5–7 business days.
How to Return
Email us at Karen@westof5th.com with your order number and reason for return to initiate the process.